Campaign Priority determines display order when multiple campaigns are eligible to show simultaneously based on targeting and trigger settings. Use priority levels to control which campaigns visitors see first.
How Priority Works
When multiple campaigns qualify for display at the same time:
High Priority: Displays first, before Normal priority campaigns
Normal Priority: Default setting, displays after High priority campaigns
Low Priority: Displays last, after Normal priority campaigns
Configuring Campaign Priority
All campaigns default to Normal priority. You can adjust this setting for any campaign.
Step 1: Access Your Campaign
Log in to your OptiMonk account at https://app.optimonk.com/, select Campaigns from the left sidebar, then choose the campaign you want to edit.
Step 2: Set Priority Level
Locate the Priority setting at the top right of the campaign page. Select your desired priority level:
High
Normal (default)
Low
Your changes save automatically.
Here you can change the Priority setting as you wish. As mentioned, the default setting is Normal. Your priority settings are also indicated in campaign lists:
Priority Indicators in Campaign Lists
Campaign priority is indicated by icons in your campaign list:
No icon: Normal priority (default)
Red up arrow (↑): High priority
Blue down arrow (↓): Low priority
These visual indicators help you quickly identify priority levels across all campaigns.
Need Help?
If you have questions or need assistance with campaign priority settings, contact us at [email protected] or via chat—we're here to help.