# Attentive Integration Canonical URL: https://support.optimonk.com/en/articles/attentive-integration [Attentive](https://www.attentivemobile.com/) is a mobile marketing platform that helps you collect and engage subscribers via SMS. Connecting Attentive to an OptiMonk campaign sends every phone number your popup collects straight to Attentive. --- ## Before you begin Make sure you have: - An active Attentive account. - An **Authorization token** from Attentive support. - An OptiMonk campaign whose popup is already **built** and contains a **phone number** field. The mapping step reads the input fields of the built popup, so there is nothing to map before the build. --- ## Step 1 — Get your Authorization token Contact Attentive support and ask for an Authorization token. You need it in Step 4. --- ## Step 2 — Open the campaign's Integrations tab 1. Click **Campaigns** in the left menu and open the campaign you want to connect. 2. Switch to the **Integrations** tab. 3. Click **Add integration**. On a campaign with no integration yet the same step is offered as *Connect your email or SMS tool*. --- ## Step 3 — Pick Attentive On the **Provider** step, choose **Attentive**. It sits in the **Popular** row; if you don't see it, type into the *Search providers…* box. Accounts you have connected before are listed above, under *Your connected accounts* — pick one there to skip the credentials step. --- ## Step 4 — Connect your Attentive account On the **Account** step: 1. Optionally give the connection a name in **Name (optional)** so you recognise it later — leaving it empty names it *Attentive*. 2. Paste the token into **Authorization token**. The field's own hint says: *You could ask the authorization token from Attentive support.* 3. Click **Connect**. If the token is wrong you get *Connection failed — check the credentials* with the reason underneath. --- ## Step 5 — Map the fields Attentive has no subscriber-list concept in OptiMonk, so the wizard goes straight from Account to **Field mapping** — the stepper shows three steps (*Provider → Account → Field mapping*) instead of four. - The left column, **Popup field**, lists the inputs of your built popup. - The right column is a free-text box, because Attentive does not return a field list: *Type the exact Attentive field or property name (e.g. first_name). Leave empty to skip a field.* - Leave a row empty to skip that field. Map your popup's phone field to the phone field identifier Attentive expects, then click **Save integration**. **This integration only supports phone-type fields, and only US phone numbers (+1) are accepted. ** **Static fields are not available for Attentive.** The *Add static field* block that other providers show is deliberately hidden for this provider, so you cannot send a fixed value along with each submission. --- ## Draft vs. live If the campaign has not been published yet, the integration is listed with a **Draft** pill and the note *Saved as draft — it goes live when you publish the campaign.* On a published campaign it is applied straight away and shows as **Active**. --- ## The Sign up source The classic OptiMonk admin asked for a **Sign up source** (the ID from the *Sign up units* tab of your Attentive account) next to the field mapping. **The campaign integration wizard in the new app does not have that field.** If your Attentive setup needs a specific sign-up source, set the integration up in the classic admin instead: open the account menu in the top right and choose **Go to classic admin**. --- ## Attentive V2 **Attentive V2 cannot be connected here.** Its per-campaign *Sign up source ID* setting is not expressible in the generic wizard, so the provider never appears in the picker — even on accounts that have the Attentive V2 feature enabled. Use the classic admin for Attentive V2. --- ## Change or remove the integration The Integrations tab lists every integration on the campaign. - **Edit mapping** reopens the wizard on the mapping step. - **Remove** takes it off this campaign: *Remove from this campaign? The account connection stays and can be added again.* Your Attentive token is not deleted, so the connection stays reusable on other campaigns. --- That's it! If you need any further help or have any questions, just let us know or start a live chat, and we would be happy to assist you further.