What to do if my credit card/PayPal payment is failed?

There are multiple reasons why the payment is failed:

1. There is not enough budget to cover the fee

2. You have reached the daily/monthly payment limit for your bank card

3. There are some temporal issues with the bank card provider organization 

However, if none of the above are true but you still experience issues with the payment, please contact us at support@optimonk.com and our Customer Care team is going to help you with a high priority. 

Have more questions? Submit a request