There can be multiple reasons behind this issue.
Here are the most common ones:
- Plugins are not activated
- The status of the campaign is inactive
- The status of the variant(s) is/are inactive
- Nothing is chosen from the options “When should the popup appear”
- Another popup with the same segmenting options and with a higher priority number shows on the page
- Visitors who are browsing one of these pages: “www. or https” should not be added there. Please only add the URL here without the domain.
Please also check the value. If it is set to “equals” the popup will only be displayed on that one exact page added here and nowhere else
- The assigned domain is not correct
- The campaign is scheduled and has expired
If none of these solved it, please contact us here: firstname.lastname@example.org