My click-type popup doesn't appear - most common reasons

There can be multiple reasons behind this issue. 

Here are the most common ones:

 

  • It is assigned to a link and as it redirects to another page the popup can’t be triggered.: rewrite the link URL to # to solve this.

  • The CSS selector is not appropriate:
    • It refers to an ID instead of a class
    • It refers to a class instead of an ID
    • The given element has a different selector

 

If none of these solved it, please contact us here: support@optimonk.com

 

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