An HTTP cookie is a small piece of data stored on the user's computer by the web browser while browsing a website. Each time the same computer requests a page with a browser, it will send the cookie, too. Cookies are used to identify specific users and improve your web browsing experience.
OptiMonk uses multiple cookies for the following purposes:
1. optimonkClient
This cookie is created during a visitor's first visit and helps store information needed for campaigns.
- Visitor data includes the timestamp of the first visit, the timestamp of the last visit, and the number of pages viewed.
- Campaign data includes when the campaign started, its current status, and the status of a sticky teaser if one is set for the campaign.
- Unique visitor identification is based on the optimonkClient cookie. A visitor may be counted multiple times as a unique visitor if the cookie is deleted or not stored. This issue can occur if the user does not give their consent to storing cookies or deletes browser cookies.
- The last visit time and the number of page views are updated with every visit. Each visit cookie expires after one year.
2. optiMonkClientId
This cookie serves as a unique visitor identifier, which is also used for visitor count reporting.
- It is created on the first visit and remains the same.
- It is used for tracking purposes to associate incoming data with a specific visitor (e.g., identifying which events a visitor interacted with).
- It records the timestamp of the submission and the creative (variant) that was filled in.
- This cookie expires after one year.
3. omLastFilled
This cookie stores information about the last time a campaign was filled out and which variant was submitted.
- It records the timestamp of the submission and the creative (variant) that was filled in.
4. omAbTest[number]
This cookie is used for popup A/B testing and stores the variant assigned to the visitor. It ensures that visitors consistently see the same variant across their sessions, maintaining a seamless and reliable testing experience.
- The campaign ID replaces the
[number]in the cookie name.
5. optiMonkSession
This cookie stores the Session ID, representing the visitor's current session
- It records the timestamp of when the session started.
- The cookie expires at the end of the session.
6. optiMonkExperiments_[experiment id]
This cookie stores data for multi-campaign A/B tests
- It is created only if at least one active multi-campaign A/B test is on the site.
- This cookie expires after one year.
7. OptiMonkSmartAbTest_[number]
This cookie determines which version to display for Smart A/B tests. The [number] in the cookie name represents the campaign ID.
Personal information, such as IP addresses, is only stored for up to 14 days. The entered data from our input fields (such as email address, First Name, Last Name, and phone number) is securely stored on servers located in Frankfurt, Germany. These servers use an encrypted connection and restricted ports to ensure data protection.
You might also want to check our Privacy Policy for further information.
If you have further questions or need any help, just let us know at support@optimonk.com and we would be more than happy to assist you :)
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