Billing and Account

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What are domains and subdomains? What counts as separate domain in the case of OptiMonk?

What is the difference between Impression and Pageview?

Why is A/B testing is not available ?

How can I change the e-mail address of the account?

Why do I have to connect my CC to PayPal account to pay via PayPal?

I tried to update my plan, but it didn't work. What might have happened?

Which system do you use to process my payment?

How to resubscribe to OptiMonk after the cancellation?

How to check if my payment was successful?

Meet the OptiMonk Team

Why was I charged 27% VAT?

I would like to change the billing data on my invoice

Why should I add my EU VAT number?

What to do if my credit card/PayPal payment is failed?

Downgrade from a yearly to a monthly subscription

How often can I upgrade/downgrade my plan?

I signed up for the Trial but decided not to use it

How do I know which price plan is the best for me?

How can I purchase a plan?

Change my payment billing details

Where to check my payment status and download the invoices?

What payment methods do you accept?

Change my account password

What is a monthly/yearly recurring payment?

Does my plan include future features release?

How to troubleshoot my declined payment?

Cancel my account

What is the Enterprise pricing of OptiMonk?

Is my data secured?

What is the benefit of the annual subscription?