Billing and Account

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How can I change an e-mail address of the account?

Why do I have to connect my CC to PayPal account to pay via PayPal?

I tried to update my plan, but it didn't work. What might have happened?

Which system do you use to process my payment?

How to reorder the plan after the cancellation?

How to check if my payment was successful?

Where can I find the accounts shared with me?

How to share my account with others?

Meet the OptiMonk Team

Why was I charged 27% VAT?

What to do if I want to change the billing data on my invoice?

Why should I add my EU VAT number?

What to do if I reached the limit, tried to upgrade but due to an issue with my bank card the payment is declined?

What to do if I have a yearly subscription but want to downgrade to a monthly subscription?

What to do if I have American Express card only?

What bankcard can I use?

How often can I upgrade/downgrade my plan?

What to do if I signed up for the trial but decided not to use it?

How do I know which price plan is the best for me?

How can I purchase a plan?

How to download the invoice from my account?

How to change my payment billing details?

How to check my account payment status?

What payment methods do you accept?

How do I change my account password?

What is a monthly/yearly recurring payment?

Does my plan include future features release?

How to troubleshoot my declined payment?

How do I cancel my account?

What is the Enterprise pricing of OptiMonk?