There are two different things people mean by "delete an integration", and they are not the same:

  • Take the integration off one campaign — that campaign stops forwarding subscribers, everything else keeps working. You do this in the campaign's Integrations tab.

  • Delete the connected account itself (the credentials you once entered, used by every campaign) — this is an account-level change, and it is not done in this app. See the last section.

Remove an integration from a campaign

  1. Open Campaigns in the left menu and click the campaign you want to change.

  2. Open the Integrations tab.

  3. Each row is one integration on this campaign: the provider, the connection name, and — where the provider has lists — the list it sends to (List: …). A row is marked Active once the campaign is published, and Draft while it isn't.

  4. Click the bin icon at the end of the row.

  5. The row asks you to confirm: Remove from this campaign? The account connection stays and can be added again. Click Remove (or Cancel to keep it).

That's it. If the campaign is already published, OptiMonk detaches the integration right away — no re-publish needed, and new signups stop being forwarded from that moment. Subscribers collected earlier stay where they were sent.


Tip: if you only want to send to a different list, or fix which popup field goes where, you don't have to remove anything. Use Change list / Edit mapping on the row instead — they reopen the setup at that step.

The account connection is not deleted with it

Removing an integration from a campaign leaves your account-level connection — the API key, the OAuth authorization or the webhook URL you entered — untouched. That is deliberate: the same connection can be used by several campaigns, and you can put it back on this one at any time.

To reuse it elsewhere:

  1. Open the other campaign's Integrations tab.

  2. Click Add integration.

  3. In the Provider step, your existing connections are listed at the top under Your connected accounts — pick the one you want and continue through the remaining steps.

Deleting a connection from your whole account

Deleting the stored credentials themselves — so that no campaign can use them any more — is not available in this app. Doing it in the classic OptiMonk admin is the way: open the account menu in the top right and choose Go to classic admin, then delete the integration there.

Two things worth knowing before you do:

  • Deleting the connection removes it from every campaign that uses it, including campaigns built here. Those campaigns then collect subscribers, but forward them nowhere.

  • If you only want one campaign to stop forwarding, use the steps above instead — that is the safe, reversible option.