Most viewed is one of the dynamic modes of the product recommender. Instead of fixed products, the popup shows the products your shoppers look at the most — picked live from your store's own browsing data, so the cards stay current without you touching the campaign.
💡 The list of most viewed products updates daily. After you switch the campaign on, expect up to a 24-hour delay before it starts getting impressions.
Before you start: this mode needs your store connected to OptiMonk. Until then it is greyed out in the Mode dropdown with the hint store needed — see Connect your store below.
Set the mode to Most viewed
Open Campaigns in the left menu and click the campaign that has the product cards.
On the Overview tab, click the version's preview image or its name. The popup editor opens.
Click the product row in the popup. The panel on the right opens on the product component.
Open the Mode dropdown and pick Most viewed.
Check Open the product in a new tab if you want the card's link to open in a new tab.
Click Save in the top right corner (or Save & Exit to close the editor at the same time).
That's it. From now on the runtime fills the cards, so the product names, prices and pictures you see in the editor are only stand-ins — the live popup shows your most viewed products instead.
Connect your store
Until your store is connected, Most viewed cannot be selected. The panel explains why:
The dynamic modes need your store connected to OptiMonk. Why?
Most viewed, Last visited, Products in the cart and Smart recommendation each pick the products live, from your store's own data. Without that connection the popup would have nothing to fill the cards with, and OptiMonk hides the whole campaign rather than showing empty ones.
To connect it, open Settings → Domains, find the domain the campaign runs on and click Connection guide. The guide is written for your platform:
Shopify — install the OptiMonk app, then switch the OptiMonk app embed on in your theme.
WooCommerce — connect in one click, or paste the consumer key and secret by hand.
Unas / Gomag / MerchantPro — the last step of the guide asks for an API key, which is what lets OptiMonk read your catalog.
Once the connection is live, reopen the editor and Most viewed is selectable.
Good to know
Only in-stock products are recommended. If the mode cannot produce enough products to fill every card, OptiMonk hides the campaign rather than showing empty cards.
The number of cards comes from the design, not from a setting — the panel says {count} product card(s) — from the design. To show a different number of products, ask for it in chat and the popup is rebuilt.
The whole store is used. Popups built here always take the most viewed products of the whole store. Scoping the recommendation to one category — and the Current category page condition the classic admin added for you — is not part of this app. If you want the campaign to run only on one collection, add a Current page / URL rule yourself on the campaign's Settings tab.
Don't type over the cards on the canvas. In a dynamic mode the runtime fills the cards at display time, so a name or price typed over on the canvas is discarded.