OptiMonk needs one small piece of code on your site to show popups. How it gets there depends on your platform, and the Connection guide on your domain's row walks you through the right way.
What to do
- Custom website: in the Connection guide choose Custom website, click Copy code, and paste the snippet into the
<head>of every page. If someone else manages your site, use Send the instructions to my developer and they get everything by email. - Shopify: install the OptiMonk app from the Shopify App Store, then in your theme editor open the App embeds tab, switch OptiMonk on and click Save. Both parts are needed. If you change your theme later, switch the app embed on again.
- WordPress: install and activate the OptiMonk plugin, then paste your OptiMonk ID under Appearance → OptiMonk and click Save Changes. If you use a cache plugin, add
onsite.optimonk.comandfront.optimonk.comto its ignore list. - Back in OptiMonk, click Check now at the bottom of the Connection guide. The check loads your site once and looks for the code; it does not need visitors.
Done when: the check says "The OptiMonk code is live on your-domain.com." and the domain row switches to Code inserted. If it says the code could not be found yet, save your changes on the site, make sure the page is publicly reachable, and check again.
Read more: Inserting the OptiMonk JavaScript code · Installing OptiMonk on Shopify · Installing OptiMonk on a WordPress website