OptiMonk makes it easy to improve your results on the BigCommerce platform. All it takes is adding the OptiMonk JavaScript code to your store through BigCommerce's Script Manager. This guide walks you through it — you'll be set up in a few minutes and can start creating and optimizing your campaigns.

In order to display your campaigns first you will need to integrate OptiMonk with your BigCommerce e-commerce platform.

Step 1 — Get your unique JavaScript code from OptiMonk

  1. Log in to OptiMonk, open Settings and go to the Domains tab. (The same page opens from the domain switcher in the left sidebar, with Domain settings or Install snippet.)

  2. If your store's domain is not on the list yet, click Add domain, type it in (Type a new domain, e.g. example.com) and click Add.

  3. Click the domain row to open it, then click Connection guide. Under Connect your website → What e-commerce platform do you use? choose Bigcommerce.

    (If OptiMonk already recognised your store it says so — We recognized your platform: Bigcommerce — and lists What you'll do, the two steps below.)

  4. Step 1 of the guide, Get your unique JavaScript code from OptiMonk, shows your snippet: To install OptiMonk, you need to copy and add the following OptiMonk JavaScript code to your BigCommerce website. Click Copy code.


Prefer a tag manager? Google Tag Manager is offered as a separate option in the same picker, under or install with Google Tag Manager — see How to install OptiMonk Code via Google Tag Manager?. Installing directly through BigCommerce is the recommended route.

Step 2 — Add our code to your BigCommerce e-commerce website

Step 2 of the guide walks you through this with screenshots. The steps are here too:

  1. Open a new webpage and log in to the admin page of your BigCommerce website.

  2. Select Storefront on the left.

  3. Next, select Script Manager.

  4. Click on Create a Script.

  5. On the next page give a name to your Script.

  6. Then select the following options:

    • Location on page: Header

    • Select pages where script will be added: All pages

    • Script category: Essential

    • Script type: Script

  7. The last step is to paste the code you copied from OptiMonk.

  8. Click Save in the bottom right corner to save the new Script.

  9. You should see a message Script created, and you can find the new Script under Installed Scripts.

Step 3 — Check that the code is live

Back in OptiMonk, click Check now at the bottom of the guide. When everything is in place you get The OptiMonk code is live on your-domain.com., and the domain row in Settings → Domains switches to Code inserted.

If it says We looked at your-domain.com and could not find the OptiMonk code yet…, make sure you saved the script and that the page is publicly reachable, then click Check again.

Checking loads your site once and looks for the code — it does not need visitors.