Welcome to OptiMonk Help Center
We are always here to help you
Getting Started
Billing and Account
- How can I change an e-mail address of the account?
- Why do I have to connect my CC to PayPal account to pay via PayPal?
- I tried to update my plan, but it didn't work. What might have happened?
- Which system do you use to process my payment?
- How to reorder the plan after the cancellation?
- How to check if my payment was successful?
Campaign setup
- Why are my visitors not getting thank you page when they fill in the nanobar?
- How to exclude pages?
- How to test my camapign before launching on the site?
- Create campaign
- How do I activate/deactivate or delete my campaign?
- How Can I Set an overlay for the Entire Website?
FAQ
- What conversion rate increase can I expect?
- What conversion rate increase can I expect?
- Is OptiMonk Google-friendly?
- Can I have a dedicated manager to contact?
- What are your opening hours?
- What to do if I have an IT issue or request?
Technical FAQ
- How can I make the popup to be displayed as many times as the visitor comes back?
- How do i make a popup that is just an image that is clickable?
- How to add html markup to a template ( ex. a logo) ?
- How can I setup a thank you popup with HTML template?
- Half of my popup is missing when displayed. What can be the reason behind it?
- Is it possible to transfer one campaign to another account?
Template Management
- What is a Privacy Policy link and why is it needed?
- How to redirect the visitors from popup?
- How to add a popup display effect?
- How to rename the campaign?
- How to rename the variant of the campaign?
- How can I copy my custom template?
Leads Management
- How to send my leads to ActiveCampaign?
- How to send my leads to Act-On?
- How to send my leads to AWeber?
- How to send my leads to Campaign Monitor?
- How to send my leads to CleverReach?
- How to send my leads to ConvertKit
Performance and A/B test
- Which events can I measure with OptiMonk dashboard for Google Analytics?
- How can I insert unique tracking code into my campaign?
- The number of my impressions is low while the number of sessions is high. What is the reason behind it?
- Why You Should Track Your Campaign Performance?
- How do I monitor my OptiMonk performance with Google Analytics?
- What happens if the conversion rate appears higher than the number of subscriptions?
Advanced Controls
- What is the benefit of custom variables?
- Can I schedule my campaign for a given date and time?
- Can I set up how often to display the popup to my visitors?
- How I Can Disable a Campaign for Mobile Devices?
- How to avoid the subscribtion of those visitors who are already on my list?
- Can I setup a time when the popup fires on my site?
Integrations
- How to implement the code via Google Tag Manager?
- Integrate with WooCommerce
- Integrate with Shopify
- How can I insert the JavaScript code?
- Getting Started with Integrations
- Integrate with Bigcommerce
